When you make your monthly lease payment directly to our bank account, in the past we have asked you to have the teller leave your last name as a memo on the transaction. This ensures that your name is recorded on our bank statements, such that we can credit your account with your payment. With no name, it simply indicates "DEPOSIT" and a branch number. If the deposit was made in cash, there is no way of tracing the transaction.
 
Some TD Canada Trust branches are no longer permitting customers to leave their last name as credit memos on transactions, citing privacy concerns. However, the bank has informed us that customers may leave their file number as a means of identification. We assign all customers an internal file number for our own database. If you need your file number to complete such a transaction, please call us toll-free at 1-866-374-4752 to obtain your file number. Otherwise, please call us as soon as possible after making a transaction to notify us of the branch location and the amount.
 
Since TD Canada Trust has changed their policies regarding this issue, we have had several deposits to our account which have gone unclaimed. If you have made a payment to us recently that you think may not have been credited to your account, please call us. We will require the date, amount and branch address (or branch transit number) to credit the payment to your account.  
 
 
Banking information:
 
Payments can be made to by making a deposit directly to our bank account at any TD Canada Trust branch. Simply inform the teller you are making a deposit to CAL Financial, give them the following account information, and ask them to leave your last name or your file number as a memo on the transaction.
 
Transit number: 02502
Account number: 5202065
 
It is critical that some form of identification is left with the transaction (i.e. either your last name or file number) as otherwise we have no way of tracing the deposit, and your payment may be lost. If you are unable to leave any name or file number, please call us as soon as possible to identify the transaction and credit your account. We will require the date, branch address or transit number and the exact amount of the transaction.